A part of this commitment is connected with ensuring that everyone who does business with us fully understands what data we collect, policies on storing that information, and how it is used.
If you elect to use our products and services, there a is a certain amount of information we will need to collect including your contact information, location, and other specific facts such as your grade level or the subjects you are studying. We may also collect other data that allows us to evaluate how you, along with other clients, interact with our website or other connected interfaces.
Please note that the list of information mentioned above might not to be complete.
1. Policies Regarding the Age of Our Users
This site, in its entirety, including the use of our products and services is for adults over the age of 18 only. We do not knowingly collect, distribute, or store information on anyone who has not reached the age of majority. Anyone who is aware of a minor using our services is asked to inform us about this.
It is our strong advice that all visitors choose to read this policy. The statements contained within apply to everyone who decided to use the services we provide. Our goal is to ensure that there is no misunderstanding in terms of the information we collect and your rights to access and make changes to that information at any point and time. You are entitled to have full control over your personal data including the freedom to erase it.
3. Collection of Your Personal Data
Please be reminded that any personally identifying information that we obtain from you is provided only by you and stored with your consent. The ways your data might be shared with us include: your contacting us, using our online support services, placing orders, etc. We do not use any tools or hire third parties to mine or extract your personal data from your computer or other websites.
Any action such as creating an account, placing orders, or signing up for receiving communications from us results in our receiving of your identifying data. In order to provide you with the requested products or services, we must be able to store and access this information in the future. All data that we collect is appropriately stored following prescribed security protocols and protections.
4. Non-Identifying Data Collection and Storage
We acknowledge the collection and storage of non-identifying data from our side. Because this information cannot be used to identify you or impact your privacy, your involvement in the collection process is unnecessary. The procedure involves using cookies and related technology, order tracking, storage of communication logs, browser and device type tracking, site visit information such as timestamps and navigation, etc. We use this data to improve performance and customize your experience on our website.
This information is presupposed for our use only. It might be shared with third parties who are contracted with us to assist in providing you with the offered services.
5. Our Use of Your Data
In an effort to both protect and respect your privacy, we have to optimize and minimize our data collection efforts to provide you with the expected services. All of your data is collected only with your permission, and used for the reasons we explicitly state below. The personal information is used to provide you with the needed services and to contact you accordingly. The information can be collected and stored upon the demand of law enforcement, courts, or in order to comply with laws applied to us.
We might also opt to store data that enables us to update or improve the services. For instance, if you order a specific service, we may choose to send you information about related products. We can use the data to help detect the website errors or other issues. Besides, the records are maintained in an effort to prevent fraud or other abuse.
6. Sharing Information with 3rd Parties
In the light of the fact that we do provide your data to third parties, we confirm that this can be done for very specific purposes only, and these parties are acting on our behalf. We provide the information that is limited to what is necessary in order to offer you specific services to partners and subcontractors, payment processing companies, advertisers, market research firms, and customer service entities, as well as email providers.
Every third party entity receiving your information is required to sign a legally binding agreement, ensuring protection of your confidentiality and limiting the use of your information to its intended purposes. All employees or other agents of these third parties are held to the legal agreements as well.
7. Customer Communications
We maintain the right to communicate with all our customers about their purchases, as well as to communicate with you about special offers and other services. This is usually done only if we have determined that the information or offers are relevant to you based upon previous orders. You may choose to stop receiving these notifications at any time. The details of this process are provided further down the page.
The common ways used to communicate with our clients include: sending emails, bulk texts and auto sent emails, phone calls, and text messages. You may adjust your communication preferences via your account settings.
If we consider the partner or other third parties to have information or offers that may be useful for you, we will notify you before providing them with your data. You are free not to give permission for this if you want.
If you choose to have your information removed from our database, you may do so. Please, contact the customer service for additional assistance.
8. Our Use of Analytics Tools and Services
We employ the use of analysis tools to collect and analyze various types of data. These tools allow us to understand how users interact with our web-pages and other connected interfaces. This includes such information as the amount of time you spend on our website, the content consumed, and the search terms used to find our website. None of this information contains identifying data. It is gathered to improve our website and user experience design.
9. The Security of Data that We Store
We are continuously dedicated to employing all of the technologies and resources available for us to protect your personal information that includes the use of encryption technologies as well as the implementation of other security protocols.
All your personal information is held with the only purpose of providing you with the products and services that you order. Beyond that, such data may also be stored in order to comply with laws and regulations, accurately keep financial records, and ensure that we meet the obligations of all possible contracts or agreements. You are encouraged to contact customer support should you have any concerns.
10. Use of 3rd Party Websites
Our website content contains links to external websites. Please note that if you choose to access them, you opt for that freely and per your own choice. You also acknowledge your understanding that there is no way we could be responsible for the policies or content of external websites. None of our policies or guarantees can be applied to such websites as far as we do not own or control them. We strongly encourage you to familiarize yourself with external websites policies before clicking on the link.
11. The Right to Access and Control of Your Personal Data
On our website, there are no restrictions of your rights and abilities to access and control your personal information. In order to view or change any of this data, you may use the account settings in the customer portal provided for you where you can easily amend the saved information. You may also request for this information to be deleted. But please be aware that if you have current orders in progress at that moment, you will need to wait until all of them are completed for your data to be removed from the storage.
12. Changes to this Policy
We may change this policy along with any other without prior warning. Information about these changes will be posted in a way we consider to be the best one to ensure our users are aware of them. It may include a website notification or personal email. The significant changes can only be processed after the 30-days period what gives ample opportunities for the users to learn about the future amendments and get adjusted to them.
13. Contacting Our Support Department
If you have any further questions, please contact our customer support that is 24/7 available.